One of the greatest challenges in the life cycle of security systems in Tanzania is the post-sales support, meaning maintenance and service of the deployed security equipment. Many companies are deploying state of the art technologies, but without a proper maintenance arrangement in place, the security of these places, especially the up-country sites, is highly compromised for long periods of time and, up to the level where systems can even deteriorate to become non-functional.
Against this background, Comsec Security Systems has established a dedicated customer service department, with highly trained professionals, focused on support of our clients’ security systems. This team of dedicated engineers ensures prompt and seamless professional support both in Dar es Salaam and country-wide, allowing our clients to outsource the logistics and headache related to the servicing of the security systems and focus on their core business